Política de reembolso
RETURN POLICY
Final Sale (Non-Returnable)
- Gift cards
- Socks
- Scarves
- Leggings
- Sale items
- International orders are FINAL SALE
Items returned after 15 days will not be refunded.
Returns
We accept returns within 15 days of delivery. After 15 days, we’re unable to offer a refund or exchange.
A $10 restocking fee per return (not per order) will be automatically deducted from your refund.
To be eligible for a return, items must be unused, unworn, and in original packaging with proof of purchase.
Refunds
Once your return is received and inspected, you’ll receive an email confirmation.
If approved, your refund will be issued to the original payment method within a few business days.
If you haven’t received your refund:
- Check your bank account.
- Contact your credit card provider (posting times vary).
- Contact your bank.
- Still need help? Email us at hello@lebonshoppe.com.
Exchanges
We only replace items that are defective or damaged.
For exchanges, please contact hello@lebonshoppe.com.
Gifts
If your item was marked as a gift, you’ll receive store credit once the return is processed.
If not marked as a gift, the refund will go back to the original purchaser.
Return Shipping
Customers are responsible for return shipping costs. Shipping fees are non-refundable and will be deducted from your refund.
We recommend using a trackable shipping service, as we can’t guarantee receipt of returned items.
