FAQS
Q: From where are you shipping?
A: Los Angeles, California
Q: Where are the products made?
A: The socks are made in Korea, the tees are Made in Los Angeles, all through fair trade production regulations.
Q: What is the material of the products?
A: You can see the contents on the product page.
Q: Do you sell in stores?
A: All of our stockists are on the STOCKISTS page. We do not currently have a brick and mortar.
Q: How do I buy wholesale for my store?
A: Please contact us at wholesale@lebonshoppe.com OR go to lebonshoppe.faire.com .
Q: How can I return my item?
A: If you are not fully satisfied with your purchase, and items are unworn, undamaged, and in original condition you may be eligible for a return or exchange. All returns and exchanges must be processed through our ONLINE RETURN PORTAL within 15 days of delivery date and will not be accepted otherwise. All socks, sale and discounted merchandise are Final Sale. No exchanges or returns will be accepted unless otherwise stated. Refunds charge a $10 restocking fee automatically deducted from your refund.
International orders are FINAL SALE.
We are not liable for damaged or missing products from a 3rd party retailer.
Q: What if my package gets lost or stolen?
A: We offer shipping insurance up to $200 with every purchase filed within 15 days of purchase. Please contact us to file a claim. An additional shipping insurance can be added by toggling Route on to cover higher value orders for a small additional fee at the time of check out for your order. We highly recommend you select this option for orders over $200 as shipping can be unpredictable. If you select the Route Shipping Insurance you have 15 days from delivery date to file a claim if your package is stolen or missing here: https://claims.route.com/ See more info on Route policy here: Route Policy.